● The route begins at the Victoria Eugenia Theater, but you can hop on and hop off at any bus stop on the route within the contracted time period
● The frequency of the buses at the stops is every hour, except in high season when it is every 30 minutes
● Audioguide available in 12 languages: Basque, Spanish, English, French, Portuguese, Japanese, German, Italian, Russian, Chinese, Dutch, and Galician. In addition, we have children's audio in 4 languages. Listen to the history and curiosities of the city while traveling comfortably
● Baby strollers are allowed, but they must be properly folded and placed in an area that does not bother the rest of the passengers
● Our vehicles have ramps for wheelchair access through the rear door. Please request it from our staff. Each vehicle has space enabled for 1 wheelchair
● On the lower floor of the bus, there is a luggage rack and an area designated for large packages, suitcases, and baby strollers. The company is not responsible for possible damage or loss
● The Donostia tourist bus has a panoramic upper deck and a hood for rainy days. Each of our buses has a capacity for 67 people and a space adapted for people with reduced mobility
● Remember that access to guide dogs is allowed. In addition, pets are allowed, provided they do not exceed the width of the seat, do not occupy a seat, and can travel in their owners' arms
● Please note that, due to the nature of the service and the city's circumstances (such as roadworks, demonstrations, events, or specific incidents), this activity may be affected by route modifications, temporary closures of certain stops, or adjustments to operating hours. It is recommended to check the City Tour Tourist Bus Services map with schedules, incidents, and a map before starting the activity to verify any last-minute changes or updates:
https://sansebastian.city-tour.com/es/rutas/ruta-bus-turistico-san-sebastian
● City Tour reserves the right to modify the itinerary due to events, roadworks, or celebrations in the city
● IMPORTANT: If you experience any incident accessing the bus, immediately contact the emergency numbers on your voucher and remain at the stop until we assist you; you will be able to board the following services normally
● The frequency of the buses at the stops is every hour, except in August when it is every 30 minutes