● Please select your hotel from the proposed list at the end of the booking process. If your accommodation is not on the list, please contact the reservations department at
[email protected]
● The local provider will contact you before the service to confirm the exact pickup time; if you have not received this communication 24 hours before the start of the tour, it is the passenger's ultimate responsibility to contact the local provider's phone number indicated on your voucher to confirm these details
● The pick-up time and tour duration are approximate; they will be confirmed by the local provider and will depend on the distance from the pick-up location and traffic
● Please arrive at the pick-up point 15 minutes before the tour's start time
● Children from 0 to 2 years old are free of charge and do not occupy a seat, so they must obligatorily travel on the lap of a responsible adult during the journey
● In case of cancellation due to force majeure, you will be offered an alternative date or a full refund of the tour
● We recommend wearing comfortable clothing and shoes, sunglasses, sunscreen, a hat, and carrying a water bottle in summer, as well as warm clothing, a raincoat, and an umbrella in winter