Additional information
● Please arrive at the meeting point 15 minutes before the departure time.
● Colosseum tickets are nominative and non-transferable. The first and last name entered in the booking must exactly match the document presented on the day of the visit, either an ID card or passport. In case of discrepancy, access may be denied by the monument and the booking cancelled without refund.
● All passengers must present valid documentation on the day of the tour.
● It is mandatory to correctly complete the details of all passengers: full first and last names, date of birth, and nationality. The details entered in the booking cannot be edited; no name or data changes are allowed once the booking is closed. A cancellation and new booking will be required, subject to availability.
● The date of birth is necessary to correctly identify adult, child, and infant categories. Nationality is especially required for special fares for European Union citizens aged between 18 and 25, when applicable.
● All passengers, including children and infants, even if travelling free of charge, must be included in the booking and present valid documentation on the day of the visit. Minors must always be accompanied by at least one adult.
● Access to the Colosseum is subject to mandatory security checks with metal detectors. Although groups have access through a dedicated line, waiting times may vary depending on the season and visitor attendance.
● Passengers with pacemakers must present a certificate to avoid passing through security screening.
● For security reasons, drones, large backpacks, suitcases or wheeled luggage, sharp objects, weapons, glass bottles, alcoholic beverages, aerosols, and trekking poles are not permitted. Only small bags or backpacks are allowed. The Colosseum does not provide a cloakroom or luggage storage service.
● The itinerary and route of the tour may be modified depending on daily operations or monument regulations.
● Important: official tickets are not issued at the moment of booking and depend directly on the Colosseum’s availability and allocation. For this reason, the monument may modify entrance times, access points, or routes when issuing the tickets. If it is not possible to confirm the visit on the selected date or time, an available alternative will be offered.
● Dress code: appropriate clothing is required to access religious sites. Avoid sleeveless tops, miniskirts, shorts, and hats.
● Recommendations: a moderate level of physical fitness is recommended. Wear comfortable shoes and sunscreen during summer.
● Vatican tickets are nominative and non-transferable. The first and last name must exactly match the document presented on the day of the visit (ID card or passport). In case of discrepancy, access may be denied by the monument and the booking cancelled without refund.
● Access to the Vatican Museums for reserved groups is through a dedicated line. However, waiting times may vary depending on the season and security checks with metal detectors.
● The itinerary inside the Vatican Museums may be modified according to internal museum regulations
● For security reasons, weapons, knives, scissors, blunt objects, alcoholic beverages, glass bottles or cans, laser pointers, large umbrellas, drones, and selfie sticks are prohibited. Large backpacks or bags exceeding 40 × 35 × 15 cm are also not permitted.
● As this is a place of worship, appropriate clothing is required: shoulders and knees must remain covered during the visit.
● Accessibility: the visited areas are not wheelchair accessible and may present difficulties for people with reduced mobility. Please ensure you are able to meet these conditions to comfortably enjoy the visit.
● Please note that if the Sistine Chapel is not accessible for reasons beyond our control, no partial refund will be granted
● Important Vatican: official tickets and their issuance are guaranteed upon booking confirmation. However, the Vatican may make subsequent operational adjustments, so entry times, access points, or the tour route could be subject to change. In the event of a modification, the closest available time slot to the one originally selected will be assigned