● Cloud Forest, Flower Dome, OCBC Skyway, and Supertree Observatory are open daily from 9:00 AM to 9:00 PM. Last admission times vary by attraction
● Floral Fantasy is open daily from 10:00 AM to 9:00 PM, with last admission at 8:30 PM
● Certain attractions may close periodically for scheduled maintenance. Closure dates are determined by the operator and may change without prior notice
● Guests are encouraged to arrive early to allow sufficient time to explore the attractions included in their ticket
● Comfortable clothing and walking shoes are recommended, as the Gardens cover a large outdoor area with extensive walking paths
● Weather conditions may affect outdoor experiences such as the OCBC Skyway, Supertree Observatory, and other open-air areas. Access may be temporarily restricted for safety reasons
● Complimentary and ticketed attractions operate independently and may have different opening hours and maintenance schedules
● A shuttle service operates within the Gardens daily from 9:00 AM to 9:00 PM, with the last ride at 8:45 PM (if option selected when booking)
● Children must be accompanied and supervised by an adult at all times
● Attraction operating hours, maintenance schedules, access conditions, and visitor regulations are subject to change without prior notice by the operator
● Please refer to the official website for the latest operating hours, scheduled maintenance, and closure information
● Guests are advised to check the attraction’s operating status before visiting. If the ticket has not been used or scanned at any attraction, it may be used on another day in case of closure. Once the ticket is used or scanned, it is considered fully redeemed and cannot be reused or changed to another date, even if the attraction is closed
● The transportation of flammable materials, gases, fuels, lithium batteries not installed in personal devices, personal mobility devices, electric scooters, and similar hazardous items is not permitted onboard. Helium balloons are also prohibited
● For bundled tickets, please note there will be no refund for any attraction that is unredeemed due to closing times or closure dates listed on the website
● Gardens by the Bay is not responsible and does not assume any liability for any damage or loss you may incur, whether such damage or loss is caused by negligence or otherwise
● IMPORTANT: We will contact you to send the valid ticket and QR codes via email or WhatsApp. You must contact us using the WhatsApp details on your confirmation/voucher to confirm your reservation. We will send you the e-tickets within 24 hours prior to the booking date. Please leave the correct information when booking and follow up on the e-tickets. Guests may proceed directly to the entrance of each attraction included in their selected option and scan the QR code for admission. Ticket-counter exchange is normally not required
● Please provide full details of the lead passenger when booking