Additional information
● This tour offers different group options: Regular Group (between 30 and 40 passengers), Small Group (between 18 and 20 passengers), VIP Semi-Private (between 8 and 10 passengers). Please make sure to select the desired option before completing your booking
● If you select the Small Group or VIP Small Group option, at the end of the booking process you will be able to choose the pick-up point from the available options. If you select the Regular Group option, the meeting point will be one of the following: Starhotels Terminus, P.za Giuseppe Garibaldi, 91, 80142 Napoli NA, Italy or Cruise Terminal / Molo Beverello Port, C.so Vittorio Emanuele, 133, 80121 Napoli NA, Italy. The local provider will send an email within 24 hours after the booking with the pick-up time and meeting instructions. If this communication has not been received at least 24 hours before the tour, it will be the sole responsibility of the passenger to contact the phone number indicated on the voucher to confirm the exact pick-up time and location
● Please be at the pick-up point 15 minutes before the tour starts
● At the time of booking, cruise passengers must provide the following information: ship name, docking time, disembarkation time and re-embarkation time
● Hotel pick-ups begin approximately 30 to 60 minutes before this time; the exact pick-up time will be confirmed upon reconfirmation. Times are subject to change due to local traffic conditions
● The tour operates during Low Season from November 1st to March 31st and High Season from April 1st to October 31st
● The minimum number of passengers required varies by season: High Season: 2 passengers, Low Season: 4 passengers. If the minimum is not reached, an alternative date or time will be offered or a full refund will be issued. For the VIP Small Group option, if the required minimum is not reached, the booking will be downgraded to Small Group
● During the low season, from November to March, the live guide inside Pompeii will be replaced by an official interactive audio guide for groups of fewer than six people
● The itinerary may vary from day to day depending on the opening of certain buildings and attendance levels. It is guaranteed that at least one building per category will be visited: 1 temple, 1 market, 1 shop, 1 villa, 1 thermal complex, 1 theater and the forum. The choice of buildings to visit is determined by the guide based on attendance, waiting times in case of long queues, or opening hours
● The tour is confirmed in the selected language if the group reaches 6 participants; if the group does not reach 6 participants, the guide will be replaced by an audio guide in the selected language or, if preferred, by an English-speaking guide
● Transportation is wheelchair accessible; however, please be aware of uneven surfaces at the visited sites, which may be challenging for people with walking disabilities or wheelchair users
● You may present a paper or electronic voucher for this activity
Inclusions
✔ Entrance to Pompeii
✔ Round-trip transfer from the meeting point in Naples
✔ On-board commentary
✔ Archaeological guide or audio guides (the live guide inside the ruins will be replaced by an audio guide for groups of fewer than 6 people)
✔ Bottled water
✔ Priority access service
Exclusions
✖ Hotel pick-up and drop-off
✖ Lunch
✖ Entrance fees, meals, and drinks unless explicitly stated in the tour inclusions
✖ Other unspecified services
✖ Pompeii entrance fee
Cancellation policy
Free cancellation up to 24 hours before the service. Cancellations after this time limit or no show, no refund provided
Meeting point
Depending on the selected group type, the meeting point closest to your accommodation within Naples will apply.
Regular Group and Small Group:
The available meeting points are:
Cruise Terminal / Molo Beverello Port, C.so Vittorio Emanuele, 133, 80121 Napoli NA, Italy
Starhotels Terminus, P.za Giuseppe Garibaldi, 91, 80142 Napoli NA, Italy
VIP Small Group:
You may select the meeting point from the drop-down menu:
Cruise Terminal / Molo Beverello Port, C.so Vittorio Emanuele, 133, 80121 Napoli NA, Italy
Starhotels Terminus, P.za Giuseppe Garibaldi, 91, 80142 Napoli NA, Italy
Palazzo Caracciolo, Via Carbonara, 112, 80139 Napoli NA, Italy
Archaeological Museum, Piazza Museo, 19, 80135 Napoli NA, Italy
NH Napoli Panorama, Via Medina, 70, 80133 Napoli NA, Italy
Hotel Royal Continental, Via Partenope, 38, 80121 Napoli NA, Italy