● Please inform the complete details of your accommodation at the time of formalizing the reservation. It is very important in this case to take note that it is the passenger's sole obligation and responsibility to contact the local contact number one day before the service to confirm the exact pick-up point and time
● Please be at the pickup point 15 minutes before the tour starts
● In the event of unforeseen circumstances such as extreme weather, natural disasters, riots, strikes, etc. and the tour cannot operate as published, we will endeavour to reschedule your tour date/time or we will provide a full refund
● All Black Cabs are wheelchair accessible and foldable wheelchairs (under 10kg) can be stored in the vehicle. Please note the person must be able to get into and out of the vehicle without the assistance of the driver or tour guide and a member of the group must be able to lift the wheelchair in and out of the vehicle without the assistance of the driver or tour guide. Additionally, on some occasions, slight amendments to the route may need to be made to make this fully accessible. If your wheelchair is over 10kg or cannot be folded to be easily stored in a vehicle, please be in touch, so we can arrange a custom booking for you
● Entrance tickets are not included in the tour price
● Our taxi fleet embodies London's iconic Hackney carriages, renowned for their classic design and comfort, and models like the Mercedes Vito, expanding our offerings.
● Traditionally black, these taxis sport a boxy shape for easy access and are marked by a rooftop sign indicating availability
● While retaining the black heritage, recent changes have introduced varied colours or a full wrap adding a modern touch
● With accessibility in mind, these taxis accommodate passengers with disabilities seamlessly
● Amidst potential updates, our London Taxis maintain their timeless design, colouring the city's transportation landscape
● Voucher type is an E-Ticket
● Your tour ends at your hotel or any central London location
● All children under 7 years of age must travel in approved child seats in accordance with current legislation. Please inform us during the booking process if you will need child seats and how many so that the vehicle is prepared according to your needs.
● Please note: if you wish to visit the Roman Baths, which are not included in the tour, you must contact us to pre-book those tickets at
[email protected]