● Additional security measures may be implemented at some locations due to increased global security. As a result, delays may occur during mandatory security checks upon entry. These measures may also restrict the size of bags allowed. To avoid disruptions or possible denial of entry, we strongly recommend not bringing large bags or backpacks
● It is the responsibility of all visitors to be at the meeting point 15 minutes before departure. Guests arriving after departure cannot be accommodated, and missed tours or tickets are non-refundable
● Our representatives will hold a sign at the meeting point for easy identification
● This tour involves a fair amount of walking; comfortable shoes are recommended
● Unfortunately, we are unable to accommodate guests in wheelchairs or those requiring special assistance. Strollers and baby carriages are also not permitted on group tours
● Tourist sites in France are among the most popular in the world. Skip-the-line access and careful planning help limit exposure to crowds, but some locations may still be busy during peak times
● We will do everything possible to ensure schedules and itineraries are respected; however, due to circumstances beyond our control, last-minute changes may occur on rare occasions
● Please note that the musical/fountain shows in the Gardens of Versailles may be subject to last-minute schedule changes beyond our control
● Customers must download a self-guided app to visit Monet’s house and gardens
● To download the app, search for “Pop Guide” on Google Play or the App Store, or access it via:
https://unlockmy.guide/wsUBNYMbsqDPjK8o8
● Download the “Pop Guide” app and log in using the following credentials: Username: MKK-000160 | Password: 78509
● PLEASE MAKE SURE TO DOWNLOAD THE APP BEFORE THE TOUR. Once downloaded, it can be used offline
● Please bring headphones and ensure your phone has sufficient battery to enjoy the content inside Monet’s House and Gardens
● For the comfort of all passengers, food and hot drinks are not allowed on the bus
● The guide will accompany the entire tour; headphones will be available only in Versailles, and garden shows will be included automatically on the days they take place
● Clients traveling with young children whose security cannot be ensured by a seat belt shall bring their own child restraint system to ensure the safety of their child. Please note that our coaches aren’t equipped with ISOFIX anchor points and have limited availability for 3-point seat belts. By booking this tour, parents/guardians acknowledge these requirements and accept responsibility for ensuring their children are properly restrained.
● IMPORTANT: A minimum of 4 participants is required for this tour. If the minimum is not met, refunds or alternative dates will be offered