● Please provide your accommodation details when making the reservation and provide a whatsapp number for the lead traveler to facilitate contact
● The local provider will contact you before the service to confirm the exact pickup time and meeting point; if you have not received this communication 24 hours before the start of the tour, it is the passenger's ultimate responsibility to contact the local provider's phone number indicated on your voucher to confirm these details
● Please be in the lobby or reception 20 minutes before your assigned time. The courtesy waiting time is 5 minutes; after this period, you must travel to your destination by your own means by contacting the local operator
● Regular departures take place on Mondays, Wednesdays, and Saturdays in the morning from 07:00 AM
● Regular departures from Foz require a minimum of two passengers
● On the day of the excursion all passengers must present the latest physical copy of their ID or passport
● This is a full day activity and cannot be combined with arrival or departure transfer services
● Not recommended for elderly people or small children due to its length and duration
● The visit to the Wanda Mine presents high difficulty due to stairs and is not recommended for people with back or heart problems or pregnant women
● The San Ignacio Ruins involve medium difficulty with the presence of uneven terrain and stairs during the tour
● We recommend bringing sunscreen, insect repellent, light clothing, and comfortable shoes
● Activity not suitable for wheelchair users
● Basic pickup does not apply to hotels located in Zona de Granja, Barrio Belén, Barrio Santa Rosa, Barrio Orquídeas, or outside the hotel urban area (incurs an additional cost). If your hotel is located in these areas, please contact the reservations department at
[email protected]