● All routes start at Plaza de Neptuno (or Plaza Cánovas del Castillo), but you can hop on and hop off at any bus stop on any of the routes within the contracted period
● The ticket is activated when redeeming the voucher or when boarding the bus. The ticket's validity begins from its first use. If the ticket is for more than one day, it must be used on consecutive days
● Our Purple Route operates from 09:30 to 18:30, with an approx. duration of 85 minutes and a frequency of 30 min. Our Blue Route operates from 10:00 to 18:30, with an approx. duration of 90 min and a frequency of 30 min. Our Orange Route operates from 10:00 to 17:30, with an approx. duration of 75 minutes and a frequency of 30 min
● Please note that, due to the nature of the service and the city's own circumstances (such as roadworks, demonstrations, events or specific incidents), this activity may be affected by route modifications, temporary closures of certain stops or adjustments to operating hours. It is recommended to download the Big Bus app or check the website with schedules, incidents and map before starting the activity to verify possible last-minute changes or updates:
https://www.bigbustours.com/en/madrid/service-information
● Pre-recorded commentary in 10 languages: English, Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean and Arabic. Complimentary headphones are available on board the bus
● Our open-top double-decker buses offer an immersive outdoor experience of Madrid's vibrant atmosphere. However, an awning can be extended on the upper deck during hot weather
● Suitcases are not allowed on the bus. Smoking tobacco, vaping and any of its variations are prohibited on the bus
● This bus tour is not accessible for reduced mobility
● Big Bus Tours tourist buses in Madrid operate every day, except for December 25th