● All routes start at Plaza de Neptuno (also known as Plaza Cánovas del Castillo), but you can hop on and off at any bus stop along any of the routes during the validity period of your ticket
● The ticket is activated when you redeem your voucher or board the bus. The ticket's validity begins upon first use. If the ticket is valid for more than one day, it must be used on consecutive days
● Our Purple Route operates from 09:30 to 18:30, with an approximate duration of 85 minutes and a frequency of every 30 minutes. Our Blue Route operates from 10:00 to 18:30, with an approximate duration of 90 minutes and a frequency of every 30 minutes. Our Orange Route operates from 10:00 to 17:30, with an approximate duration of 75 minutes and a frequency of every 30 minutes
● Please note that, due to the nature of the service and city conditions (such as roadworks, demonstrations, events or unforeseen incidents), this activity may be affected by route changes, temporary closures of certain stops or adjustments to operating schedules. We recommend downloading the Big Bus app or checking the website for schedules, service disruptions and route maps before starting your activity to verify any last-minute changes or updates: https://www.bigbustours.com/es/madrid/informacion-servicio
● Pre-recorded commentary is available in 10 languages: English, Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean and Arabic. Complimentary headphones are available on board
● Our open-top double-decker buses offer an immersive outdoor experience of Madrid's vibrant atmosphere. However, a sunshade can be extended over the upper deck during hot weather
● Suitcases are not allowed on the bus. Smoking, vaping and the use of any related products are strictly prohibited on board
● This bus tour is not accessible to passengers with reduced mobility
● Big Bus Tours sightseeing buses in Madrid operate every day except December 25