Additional Information
● Please select an accommodation from the proposed list at the end of the booking process. The local provider will contact you before the start of the activity to confirm the exact pickup time and location. If you have not received this confirmation 24 hours in advance, it is the passenger's obligation and responsibility to contact the local provider at the phone number indicated on the voucher
● Please arrive at the pickup point 15 minutes in advance to avoid delays along the pickup route. If you are not on time, you may miss the service with no right to a refund
● Some hotels in the city are not part of the pickup circuit; if your accommodation is outside the route, you will be informed of the nearest hotel where you must go and wait for the guide in the lobby
● The published schedule is an estimate; once all required details to confirm the booking have been received, our team will inform you of the exact start time
● To confirm the booking and guarantee spots, it is mandatory to submit in advance for all passengers their full name, passport or national identity document number, nationality, date of birth, hotel of stay, and a photograph of the identity document or passport for minors
● Admission to Los Glaciares National Park is not included (approximately 50,000 ARS to be paid at the destination) and must be paid upon entering the park solely in Argentine pesos, in cash or by Visa card (Mastercard cards are not accepted)
● Please note that this excursion takes participants right next to the glacier but does not include walking on the ice of the Perito Moreno Glacier; the 1.5-kilometer walk takes place over natural terrain of sand and stones with some slopes and stairs
● Please note that food and drinks are not included and there are no places to purchase them during the excursion, so each passenger must bring their own food from El Calafate, which can be eaten during the time at the walkways
● Activity suitable exclusively for people aged 6 to 70 inclusive, without exception; minors under 18 participating without their parents must present written authorization from them specifying all details of the supervising adult in charge
● Due to medical restrictions, pregnant women and individuals with obesity and a sedentary lifestyle, respiratory diseases (such as chronic obstructive pulmonary disease, asthma, or emphysema), central or peripheral cardiovascular conditions, reduced cardiac or vascular capacity, stents, bypasses, pacemakers, or other prostheses, physical or mental disabilities affecting attention, gait, or coordination, recent fractures, severe spinal or knee problems, or recent surgeries may not participate. If at the start of the excursion a participant exhibits any of these excluding conditions or difficulties walking independently, they will not be allowed to take part in the activity and no refund will be issued
● Please dress according to the weather conditions. Comfortable clothing and footwear are recommended, specifically a thermal shirt and leggings, warm sweater and jacket, windproof and waterproof jacket, trekking pants, waterproof hiking or athletic shoes, thermal socks or two pairs of socks, gloves, warm hat, sunglasses, and sunscreen
● The duration and schedules of the tour are approximate and depend on the distance from the pickup point, the order of the route, and traffic conditions
● The itinerary may be subject to changes due to weather conditions, traffic, city events, road closures, or high visitor volume
● The service ends with the return to the same initial pickup point