Snorkeling in Los Cabos with Pickup

● At the end of the booking process, you can select your pick-up point from the available options. If your accommodation is not listed, you must contact the local operator to check pick-up availability in your area or go to the meeting point at Plaza Gali OXXO, in Cabo San Lucas
● The local operator will send the exact meeting point or pick-up instructions within 24 hours after booking. You must confirm your reservation at least 24 hours before the activity via WhatsApp or phone call at the number available in the local contact section of the voucher. If you have not received your final instructions at least 24 hours before the tour, you must contact the local operator directly
● Please arrive on time at the confirmed meeting point or pick-up location. The maximum waiting time for the guide or transportation is 5 minutes after the scheduled time. Guests who fail to show up or arrive late will lose the service without entitlement to a refund, and 100% of the booking amount will be charged
● A printed voucher is not required, the guide will only ask for the reservation name
● The minimum age to participate in this activity is 6 years old
● The activity is not wheelchair or stroller accessible
● Pets are not allowed
● Infants cannot sit on an adult's lap, and infant seats are not available
● This activity is not recommended for travelers with back problems, pregnant women, or people with serious heart conditions
● Participants under the influence of alcohol or drugs will not be allowed to take part in the activity
● The snorkeling experience begins directly from the beach. No boats are used during the excursion
● Wetsuits are available upon request during the winter months, in sizes S, M, L, and XL
● Morning departures are recommended, as they generally offer better visibility and lighter winds
● Sea conditions and underwater visibility between Santa Maria Bay and Chileno Bay may vary daily. Guides may recommend staying within one bay to ensure better visibility and an overall improved experience. Location adjustments due to sea conditions do not entitle participants to partial refunds
● This activity is subject to favorable weather and sea conditions. In case of cancellation due to adverse weather, unsafe sea conditions, or operational restrictions that prevent the excursion from being carried out safely, an alternative date or a full refund will be offered
● Lockers are not available for storing personal belongings, although belongings can usually be left inside the transportation vehicle during the activity
● Public transportation is available nearby
● Complimentary round-trip transportation is available from hotels selected by the operator in Cabo San Lucas, San José del Cabo, and the Tourist Corridor
● Guests arriving in their own vehicle may meet at Plaza Gali OXXO or directly at Santa Maria Beach, where the snorkeling experience begins
● Hotels located outside the main tourist area, including Hard Rock, Nobu, Rancho San Lucas, Diamante, and Four Seasons, are not included in the complimentary transportation service. Guests staying at these properties must meet at Plaza Gali OXXO in Cabo San Lucas
● Cruise passengers must meet at Plaza Gali OXXO, located approximately 3–5 minutes on foot from the marina exit. Detailed directions to the meeting point will be provided with the booking confirmation
● In Cabo San Lucas, cruise passengers disembark using tender boats, which may cause delays depending on port operations. Guests are advised to take the earliest available tender or arrange priority tender service whenever possible
● Guests who miss the scheduled transportation must make their own way to Santa Maria Beach at their own expense, arriving before the activity start time
● Medical refund requests must be supported by an official doctor's certificate issued on the same day as the activity, and the local operator must be notified before the scheduled start time
● Duration: approximately two hours of activity, with additional transportation time depending on the pickup location

✔ Hotel pick-up and drop-off (if the hotel is included in the list selected by the operator)
✔ Snorkeling equipment including mask, fins, snorkel, beach chairs, and umbrella
✔ Wetsuits available upon request
✔ Certified bilingual guide throughout the experience
✔ Bottled water and light snacks

✖ Alcoholic beverages
✖ Personal expenses
✖ Towel
✖ Any other service not specified in the inclusions

Free cancellation up to 24 hours before the service. Cancellations made later or no-shows will not be refunded.

Pickup from hotels in Los Cabos that are on the list at the end of the booking process. If your accommodation is not on the list, you may meet us at either of the following locations:

Option 1 – Plaza Gali (Recommended)
📍 Plaza Gali – OXXO Convenience Store: Blvd. Paseo de la Marina 36, Centro, Marina, Cabo San Lucas. Google Maps: https://share.google/3eKqbGHfMCL1ZBDR1

Recommended for cruise ship guests, travelers driving their own vehicle, and guests staying outside our complimentary transportation area (Hard Rock, Nobu, Diamante, Rancho San Lucas, Four Seasons, and nearby resorts). Public parking is available.

Option 2 – Santa Maria Beach
📍 Santa Maria Beach Google Maps: https://maps.app.goo.gl/dStAyqeoAZYuPwdJ7

Meet your guide directly at Santa Maria Beach, where the activity begins. Parking is available near the beach access.

• Please arrive 10 minutes before your confirmed meeting time.
• Please let us know which meeting point you prefer (Plaza Gali or Santa Maria Beach) so we can send your final meeting time and guide instructions.